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In order to comply with the provisions of article 50, letter D of Law 19.496, and to receive any presentation or claim related to acts or contracts executed through this site, contact Pedro Veas Paredes, whose address is Alonso de Córdova 5320, Office 301, Las Condes, Santiago, email [email protected].
Any difficulty or controversy that may arise between the contracting parties regarding the application, interpretation, duration, validity or execution of this contract or any other reason will be submitted to Mediation, in accordance with the Procedural Regulation of Mediation that is in place at the Center of Arbitration and Mediation of Santiago. In the event that the Mediation does not succeed, the difficulty or controversy will be solved through Arbitration under the Procedural Rules of Arbitration of the same Center that is in place at this date. The parties confer special irrevocable power on the Chamber of Commerce of Santiago A.G., so that, at the written request of either of them, the arbitrator arbitrates among the members of the arbitration body of the Arbitration and Mediation Center of Santiago. The user declares that he has read and fully understood the terms and conditions set forth above, expressing his agreement and express acceptance.
The company may modify any information contained in this site, including those related to merchandise, services, prices, stocks and conditions, at any time and without prior notice, until the moment of receiving an acceptance of purchase.
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